Privacy Policy

This Privacy Policy explains how Cubic Financial Services collects, uses, shares and protects your personal information when you enquire about or use our mortgage, protection and insurance services, or use our website. Please read it carefully so you understand what we do with your information and the rights you have.

Who We Are

Cubic Financial Services is a trading name of Wise Mortgages Ltd, an independent mortgage and protection broker based in Slough, Berkshire. We are the “data controller” responsible for your personal information.

  • Company: Wise Mortgages Ltd, trading as Cubic Financial Services
  • Registered office: 268 Bath Road, Slough, Berkshire, SL1 4DX
  • Authorised and regulated by: the Financial Conduct Authority (FCA), firm reference number 807885

The information we collect

To give you mortgage and protection advice and to arrange products for you, we collect information including:

  • Personal details, such as your name, date of birth, contact details and address history.
  • Identification, such as your National Insurance number and identity documents, used for anti-money-laundering checks.
  • Financial details, such as your income, employment, bank statements, outgoings, existing credit, debts and assets.
  • Family and circumstances, such as marital status, dependants and other details relevant to affordability.
  • Property details, such as the property you are buying, remortgaging or letting.
  • Website data collected through cookies when you use our site (see section 11).

Special category (sensitive) information

When we arrange protection products such as life insurance, critical illness cover or income protection, we may collect information about your health and medical history. This is “special category” data and is treated with extra care. We only collect it where necessary to arrange the cover you have asked for, and we rely on your explicit consent or the “insurance purposes” condition under data protection law to do so.

Where we collect your information from

Most information comes directly from you. We may also receive information from credit reference agencies, lenders and insurers, and, with your permission, from third parties such as your employer, accountant, estate agent or conveyancer.

How we use your information, and our lawful basis

We only use your information where the law allows. The main reasons we process it are:

What we doLawful basis
To provide mortgage, protection and insurance advice and to arrange products for youPerformance of a contract, and steps taken at your request before entering a contract
To carry out credit, affordability, identity and fraud-prevention checksLegitimate interests, and compliance with a legal obligation
To meet our regulatory duties (FCA rules and anti-money-laundering law)Compliance with a legal obligation
To arrange protection products using your health informationExplicit consent, or insurance purposes
To keep records, handle complaints and manage our businessLegitimate interests, and legal obligation
To send you service updates or, where you agree, marketingLegitimate interests, or consent

Who we share your information with

We share your information only where needed to provide our service or to meet legal and regulatory duties. We may share it with:

  • Mortgage lenders and insurance providers, to research options and submit your application.
  • Credit reference agencies, namely Experian, Equifax and TransUnion, to assess affordability and creditworthiness.
  • Regulators and authorities, including the FCA, and others where we are legally required to.
  • Professional partners, such as conveyancers, solicitors, surveyors and estate agents involved in your case.
  • Our service providers, such as IT, CRM and administration suppliers who act for us under strict data agreements.

We do not sell your personal information to anyone.

Credit reference and fraud prevention agencies

When you apply for a mortgage or protection product, checks may be carried out with credit reference and fraud prevention agencies. These agencies keep a record of that search, and they use and share your information in ways explained in their own privacy notices. You can ask us for details of the agencies we use and links to their notices.

Sending information outside the UK

We do not envisage that your personal information will be transferred outside the United Kingdom or the European Economic Area in the course of providing our services. If this ever changes, we will update this policy and ensure appropriate safeguards, such as UK-approved standard contractual clauses, are in place.

How long we keep your information

We keep your information only for as long as necessary. Because we are a regulated financial firm, we are generally required to keep client records for a minimum of six years after our relationship with you ends. Where we have a legal right or obligation to retain certain information for longer, we may retain those records indefinitely. After the applicable period, we securely delete or anonymise your information.

Your rights

Under UK data protection law you have the right to:

  • Ask for a copy of the information we hold about you (a “subject access request”).
  • Ask us to correct information that is wrong or incomplete.
  • Ask us to delete your information, where there is no legal reason for us to keep it.
  • Ask us to restrict or object to how we use your information.
  • Ask us to transfer your information to another provider (data portability).
  • Withdraw your consent at any time, where we rely on consent.

Exercising these rights is free. To do so, contact us using the details in section 1. There are some limits. For example, we may need to keep certain information to meet our regulatory duties.

How to complain

If you have any concerns about how we handle your personal information, please contact us first so we can try to put things right. You have the right to complain to us directly. If you are still unhappy, you have the right to complain to the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk
  • Helpline: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Automated decision-making

Some lenders and credit checks use automated processing to reach a decision. We do not make decisions about you based solely on automated processing.

Cookies

Our website uses cookies to help it work properly and to understand how visitors use it. You can control cookies through your browser settings. For full details, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “25 August 2026” date shown at the top.

Contact us

For any questions about this policy or your personal information, contact us at info@cubicfinancial.com or on 01753 463993, or write to us at 268 Bath Road, Slough, Berkshire, SL1 4DX.

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ali choudry profile picture
ali choudry
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We used Cubic Financial in Slough for mortgage advice. They helped us to get a very competitive interest rate on a mortgage product from their whole of market panel. Everything completed in good time and we were pleased that all our requirements were taken into account throughout the process by the mortgage advisor.
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Anila Ali profile picture
Anila Ali
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They helped us find the right mortgage deal when we were looking for a whole of market mortgage broker in Slough. The service was fast and the customer service was superb throughout the process.
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Yasmin Alam profile picture
Yasmin Alam
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Used Cubic Financial for mortgage advice. Very pleased with the quick turnaround time and how they were able to tailor the advice to my requirements.
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Muhammad Andleeb profile picture
Muhammad Andleeb
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Really pleased with our mortgage and the advice that we received after finding Cubic Financial when looking for a mortgage advisor in Slough. They were incredibly helpful and nothing seemed to be too much trouble for them. They were able to work through every challenge of our case and kept us in the loop throughout the process. Also very convenient that they are contactable over the weekend.
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Junaid Afzal profile picture
Junaid Afzal
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Great service from Cubic Financial in Slough. With so many lenders out their working with a mortgage broker who knows which lender is the right one is important. I found them to be impartial in their advice and they explained everything in a clear and concise manner. They were also able to offer a quick turnaround from application to mortgage offer.
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Animal World profile picture
Animal World
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Cubic Financial Services - mortgage broker team helped us a lot with our mortgage. They explained everything in a clear and friendly way, which made the whole process much easier. They were patient, answered all our questions, and worked hard to find the best deal for us. We felt supported from start to finish. I would happily recommend to anyone who needs the best broker in Slough.
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Hamlee Homes profile picture
Hamlee Homes
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Had a great experience when using Cubic Financial Services for Buy to Let mortgage advice. I found them to be thorough as they worked through getting me the mortgage. I could see that they took the time to understand the complexities of the case to ensure that the mortgage was approved first time. This was important for me as time was of the essence so I'd definitely recommend them if you're looking for a knowledgeable mortgage broker who can deal with complex requirements.
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Yasir Ali profile picture
Yasir Ali
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We had a great experience working with Cubic Financial Services – Mortgage Broker. They made the whole process simple and easy to follow, even for first-time buyers like us. Their team explained everything clearly and always replied fast. We would happily recommend their services, as they are the best mortgage broker in Slough for anyone needing reliable support.
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naima i profile picture
naima i
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Very easy to deal with throughout the mortgage application process. They were realistic about what could be achieved, which was important to ensure that tight timelines were met. Found them to be thorough in helping to get the cheapest mortgage deal. I received the mortgage offer in less than two weeks from application. I would be happy to recommend them.
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Emma Cross profile picture
Emma Cross
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Very helpful mortgage broker. Nothing is too much trouble and I particularly like the fact that they are flexibile when it comes to taking calls outside of working hours. They were available to give mortgage advice over the weekend and evenings which made it more convenient to reach them outside of my working day which was a big plus. It's also reassuring to know that they cover the whole of market so you know that they'll find you the cheapest mortgage product out there. I particularly liked that I dealt with the same person even when renewing a mortgage which meant he knew everything already and I didn’t have to repeat anything.

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